"TO MAXIMIZE CUSTOMER VALUE THROUGH OUR COMMITMENT IN CONTINUALLY STRIVING FOR EXCELLENCE IN THE PRODUCTS AND SERVICES WE PROVIDE.”
The journey of Techcom embarked approximately 9 year ago, with about 6 months being spent on feasible studies to ensure that we could acquire products with competitive pricing, location of distribution center and finding the right staff to run daily operations, thus allowing Techcom to commence on October 2005.
Techcoms main vision is to establish a firm presence in supplying QUALITY products to all other computer dealers based in Tanzania and related regions as well as to facilitate their needs. Its main objective is to stock and help dealers to have "hands on products” thus to allow them to rapidly supply to their end users.
Techcom are Authorized Distributors for Hewlett Packard (Personal Systems Group), D-Link Networking Prouducts and Eaton Powerware UPS. At Techcom we strive for perfection and in accordance, our priority has been "CUSTOMER SERVICE."
Techcom’s main concept has been to have stock on ground in order to facilitate and ensure to our customers that the product is easily accessible and available. Our range of products include HP, Eaton Powerware UPS, D-Link Networking Products, PC Mate, and APC. All products are supported in terms of warranty by Techcom. For example Eaton carry a two years free battery replacement wherein we offer the return of the UPS within 48 hours. All of Techcom’s goods are primarily shipped via sea in order to cut costs and to ensure that Techcom is competitive in the market with other distributors. With the exception of orders which are shipped by air if the dealer is in urgent need.